• English
    • German
  • +49 (0)7472-988930
  • only B2B
  • News
  • Contact
House of Systems
  • Login
    • forgot password
    • New here? Register now
  • 0,00 €
    • There are no items in your basket
  • HPE Server
    • HPE Server

      Hochleistungsserver der Enterprise Klasse
      HPE Server
      Neugeräte
      HPE Server
      Junge Gebrauchte
      HPE Server
      DL360 (1U Rack-Server)

      • DL360 Gen10
      • DL360 Gen9
      • DL360 Gen8
      • DL360 G6 / G7
      HPE Server
      DL385 (2U Rackserver AMD)
      HPE Server
      DL380 (2U Rackserver)

      • DL380 Gen10
      • DL380 Gen8
      HPE Server
      ML350 (Tower-Server)

      • ML350 Gen10
      HPE Server
      ML30 (Tower)
      HPE Server
      DL325 (1U Rack AMD)
      HPE Server
      DL20 (1U Rack-Server)
      HPE Server
      DL180 (2U Rack-Server)
      HPE Server
      Microserver
      HPE Server
      HP C-Class Blade Systeme

      • HP Bladeserver
      • Zubehör
  • Komponenten
    • Komponenten

      für Ihren HP Server
      Komponenten
      CPU KITs
      Komponenten
      Arbeitsspeicher
      Komponenten
      Festplatten
      Komponenten
      HDD Erweiterungskits
      Komponenten
      Erweiterungskarten

      • SAS Controller
      • Netzwerkkarten
      • FC HBAs
      • Grafikkarten
      • Sonstige
      Komponenten
      Netzteile

      • für Gen10 Server
      • für Gen9 Server
      • für Gen8 Server
      • für Gen6/Gen7 Server
      • für Gen5 Server
      • more (3)
      Komponenten
      Fan
      Komponenten
      Laufwerke
      Komponenten
      Sonstiges
      Komponenten
      Ersatzteile - Spare Parts
  • Network
    • Network

      Network
      Switche
      Network
      Modularswitche

      • Enclosure
      • Module
      • Netzteile
      Network
      WLAN
      Network
      GBic/Glasfasermodule
      Network
      Kabel

      • Glasfaserkabel
      • Direct Attached Cable
      Network
      Zubehör
  • Storage
    • Storage

      Storage
      Storage
      Speichersysteme
      Storage
      MSA
      Storage
      StoreVirtual
      Storage
      HDD Enclosure (MDS/D3000)
      Storage
      QNAP-NAS
      Storage
      sonst. HDDs
      Storage
      sonst. Zubehör
  • Backup
    • Backup

      Backup
      Backup
      HP MSL
      Backup
      LTO Bänder
  • Rack/PDU/USV
    • Rack/PDU/USV

      Rack/PDU/USV
      Rack/PDU/USV
      Rackschränke
      Rack/PDU/USV
      Rackmount Kits / CMA
      Rack/PDU/USV
      PDU (Power Device Unit)
      Rack/PDU/USV
      USV

      • APC
      Rack/PDU/USV
      Zubehör
  • Notebooks
    • Notebooks

      Notebooks
      Business
      Notebooks
      Einsteiger
      Notebooks
      Mobile Workstations
      Notebooks
      Tablets
      Notebooks
      Zubehör
  • PCs-Workstations
    • PCs-Workstations

      PCs-Workstations
      Business
      PCs-Workstations
      Workstations
      PCs-Workstations
      Einsteiger
      PCs-Workstations
      Thin Clients
      PCs-Workstations
      Kassensysteme
      PCs-Workstations
      Zubehör
  • Peripherie
    • Peripherie

      Peripherie
      Drucker

      • Zubehör
      Peripherie
      Monitore

      • Zubehör
      Peripherie
      Scanner
      Peripherie
      Specials
  • Software
    • Software

      Software
      Windows Server

      • Windows Server 2019
      • Windows Server 2016
      • Windows Server Sonstige
      Software
      HPE Software
      Software
      VMWARE
      Software
      VEEAM
      Software
      Office
  • HP CarePacks
    • HP CarePacks

      HP CarePacks

      The HPE Foundation Care Service consists of hardware and software services that help you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical staff will work with your IT team to help you troubleshoot hardware and software problems encountered with HPE products and select third-party software products.

      Service description

      The HPE Foundation Care service level options listed below are product-dependent. Hardware Support Coverage Periods and Response Times apply to Covered Hardware Products, and Software Support Coverage Periods and Response Times apply to Covered Software Products. The availability of the coverage periods varies locally.

      Service level options for HPE Foundation Care

      For products covered by Foundation Care, Hewlett Packard Enterprise offers three different service levels:

      • Next Business Day HPE Foundation Care Service

      • HPE Foundation Care 24x7 Service

      • HPE Foundation Care CTR Service

      In addition to these three service levels, the HPE Foundation Care portfolio can also include the retention of defective media (DMR) and the extended retention of defective materials (comprehensive defection material retention, CDMR) as further central services.

       

      HPE Foundation Care Service next business day

      Hardware support:

      • Coverage period: standard business hours, standard working days. Service is available 9 hours a day Monday through Friday, excluding HPE non-working days, between 8:00 a.m. and 5:00 p.m. local time.

      • On-site response time: Next business day on-site response: For incidents involving the hardware covered by the service that cannot be resolved remotely, HPE will take commercially reasonable action to provide an on-site response on the next business day. A Hewlett Packard Enterprise authorized representative will arrive at the customer site within the coverage period to begin hardware maintenance service on the next coverage day after HPE has received and confirmed the request. The on-site response time is the time period that begins after the original request is received and confirmed by HPE. The on-site response time ends when the Hewlett Packard Enterprise authorized representative arrives at the customer's site or when the reported event is closed with an explanation that HPE has determined that on-site action is not required. Requests received outside of the coverage period will be confirmed the next coverage day and service will be provided the following day within the coverage period.

      Software support:

      • Coverage Period: Standard Business Hours, Standard Business Days. Service is available 9 hours a day Monday through Friday, excluding HPE non-working days, between 8:00 AM and 5:00 PM local time.

      • Remote response time: After a software problem is recorded, a Hewlett Packard Enterprise Solution Center representative will respond to the request within two hours.

       

      HPE Foundation Care 24x7 Service

      Hardware support:

      • Coverage period: 24x7: The service is available 24 hours a day, 7 days a week, including HPE non-working days.

      • On-site response time: On-site response within 4 hours: Events in the covered hardware that cannot be remotely resolved, HPE initiates economically sensible measures in order to be able to react on-site within 4 hours. A Hewlett Packard Enterprise authorized representative will arrive at the customer site within the coverage period to commence hardware maintenance service within 4 hours of the request being received and confirmed by HPE. The on-site response time is the time period that begins after the original request is received and confirmed by HPE.

      The on-site response time ends when the Hewlett Packard Enterprise authorized representative arrives at the customer's site or when the reported event is closed with an explanation that HPE has determined that on-site action is not required.

      Software support:

      • Coverage period: 24x7: The service is available 24 hours a day, 7 days a week, including HPE non-working days.

      • Remote response time: After a software problem is recorded, a Hewlett Packard Enterprise Solution Center representative will respond to the request within two hours.

       

      HPE Foundation Care CTR Service

      Hardware support:

      • Coverage period: 24x7: The service is available 24 hours a day, 7 days a week, including HPE non-working days.

      • On-site response time: Call-to-repair time of 6 hours: In the event of critical events, HPE attempts to restore the covered hardware to an operational state within 6 hours of receiving the original service request at an economically reasonable effort. The availability of call-to-repair times depends on the distance from the customer Location.

      HP CarePacks
      Server (Alle HP Enterprise Server)
      HP CarePacks
      Storage (Speichersysteme)
      HP CarePacks
      Netzwerk (Switche/etc.)
  • Fundgrube
  • All categories
  • HPE Server
    • Neugeräte
    • Junge Gebrauchte
    • DL360 (1U Rack-Server)
    • DL385 (2U Rackserver AMD)
    • DL380 (2U Rackserver)
    • ML350 (Tower-Server)
    • ML30 (Tower)
    • DL325 (1U Rack AMD)
    • DL20 (1U Rack-Server)
    • DL180 (2U Rack-Server)
    • Microserver
    • HP C-Class Blade Systeme
  • Komponenten
    • CPU KITs
    • Arbeitsspeicher
    • Festplatten
    • HDD Erweiterungskits
    • Erweiterungskarten
    • Netzteile
    • Fan
    • Laufwerke
    • Sonstiges
    • Ersatzteile - Spare Parts
  • Network
    • Switche
    • Modularswitche
    • WLAN
    • GBic/Glasfasermodule
    • Kabel
    • Zubehör
  • Storage
    • Speichersysteme
    • MSA
    • StoreVirtual
    • HDD Enclosure (MDS/D3000)
    • QNAP-NAS
    • sonst. HDDs
    • sonst. Zubehör
  • Backup
    • HP MSL
    • LTO Bänder
  • Rack/PDU/USV
    • Rackschränke
    • Rackmount Kits / CMA
    • PDU (Power Device Unit)
    • USV
    • Zubehör
  • Notebooks
    • Business
    • Einsteiger
    • Mobile Workstations
    • Tablets
    • Zubehör
  • PCs-Workstations
    • Business
    • Workstations
    • Einsteiger
    • Thin Clients
    • Kassensysteme
    • Zubehör
  • Peripherie
    • Drucker
    • Monitore
    • Scanner
    • Specials
  • Software
    • Windows Server
    • HPE Software
    • VMWARE
    • VEEAM
    • Office
  • HP CarePacks
    • Server (Alle HP Enterprise Server)
    • Storage (Speichersysteme)
    • Netzwerk (Switche/etc.)
  • Fundgrube


    • +49 (0)7472-988930
    • only B2B
    • News
    • Contact
    1. Start
    2. Komponenten
    3. Erweiterungskarten

    Erweiterungskarten

    SAS Controller
    SAS Controller

    Netzwerkkarten
    Netzwerkkarten

    FC HBAs
    FC HBAs

    Grafikkarten
    Grafikkarten

    Sonstige
    Sonstige

    Bestseller
    HPE MicroServer Gen10 Plus iLO Enablement Kit Auf Lager

    HPE MicroServer Gen10 Plus iLO Enablement Kit

    48,00 € *
    HPE P410 / P411 P212 BBWC Battery Pack Auf Lager

    HPE P410 / P411 P212 BBWC Battery Pack

    99,00 € *

    B2B-Shop

    Trading only for B2B

    All prices are VAT free and FOB.

    Shop
    • HPE Server
      • Neugeräte
      • Junge Gebrauchte
      • DL360 (1U Rack-Server)
        • DL360 Gen10
        • DL360 Gen9
        • DL360 Gen8
        • DL360 G6 / G7
      • DL385 (2U Rackserver AMD)
      • DL380 (2U Rackserver)
        • DL380 Gen10
        • DL380 Gen8
      • ML350 (Tower-Server)
        • ML350 Gen10
      • ML30 (Tower)
      • DL325 (1U Rack AMD)
      • DL20 (1U Rack-Server)
      • DL180 (2U Rack-Server)
      • Microserver
      • HP C-Class Blade Systeme
        • HP Bladeserver
        • Zubehör
    • Komponenten
      • CPU KITs
      • Arbeitsspeicher
      • Festplatten
      • HDD Erweiterungskits
      • Erweiterungskarten
        • SAS Controller
        • Netzwerkkarten
        • FC HBAs
        • Grafikkarten
        • Sonstige
      • Netzteile
        • für Gen10 Server
        • für Gen9 Server
        • für Gen8 Server
        • für Gen6/Gen7 Server
        • für Gen5 Server
        • für HP Storage
        • für HP Switche
        • sonstige
      • Fan
      • Laufwerke
      • Sonstiges
      • Ersatzteile - Spare Parts
    • Network
      • Switche
      • Modularswitche
        • Enclosure
        • Module
        • Netzteile
      • WLAN
      • GBic/Glasfasermodule
      • Kabel
        • Glasfaserkabel
        • Direct Attached Cable
      • Zubehör
    • Storage
      • Speichersysteme
      • MSA
      • StoreVirtual
      • HDD Enclosure (MDS/D3000)
      • QNAP-NAS
      • sonst. HDDs
      • sonst. Zubehör
    • Backup
      • HP MSL
      • LTO Bänder
    • Rack/PDU/USV
      • Rackschränke
      • Rackmount Kits / CMA
      • PDU (Power Device Unit)
      • USV
        • APC
      • Zubehör
    • Notebooks
      • Business
      • Einsteiger
      • Mobile Workstations
      • Tablets
      • Zubehör
    • PCs-Workstations
      • Business
      • Workstations
      • Einsteiger
      • Thin Clients
      • Kassensysteme
      • Zubehör
    • Peripherie
      • Drucker
        • Zubehör
      • Monitore
        • Zubehör
      • Scanner
      • Specials
    • Software
      • Windows Server
        • Windows Server 2019
        • Windows Server 2016
        • Windows Server Sonstige
      • HPE Software
      • VMWARE
      • VEEAM
      • Office
    • HP CarePacks
      • Server (Alle HP Enterprise Server)
      • Storage (Speichersysteme)
      • Netzwerk (Switche/etc.)
    • Fundgrube
    Information
    • About us
    • Payment options
    • Shipment
    • Newsletter
    Legal
    • Altgeräteverordnung
    • Privacy
    • General Terms And Conditions
    • Sitemap
    • Imprint
    • Battery Law Notices
    • English
    • German

    * All prices exclusive legal VAT plus shipping costs

    • Powered by JTL-Shop